Member Services Team Lead

Sam's Club; Memphis (TN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Paid time off (PTO)

Job summary

Sam's Club in Memphis, TN is seeking a front-end team member to supervise associates, assist members with purchases and memberships, and uphold company policies. You will help manage daily tasks, ensure service quality, and contribute to a positive shopping experience.

The role emphasizes teamwork, accountability, and adherence to Walmart values while supporting membership growth and store operations.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates by assigning duties and providing direction
• Provide member service and assist members with purchases, memberships and benefits
• Handle claims, returns, and maintain area organization and merchandise availability
• Participate in recruiting, scheduling, coaching and evaluating associates and support Open Door Policy

Skills

Customer service

Cash handling

Job description

Sam's Club in Memphis, TN is seeking a front-end team member to supervise associates, assist members with purchases and memberships, and uphold company policies. You will help manage daily tasks, ensure service quality, and contribute to a positive shopping experience.

The role emphasizes teamwork, accountability, and adherence to Walmart values while supporting membership growth and store operations.