Member Experience Team Lead

ComForCare Home Care (Raleigh, NC); Camarillo (CA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

HSA

Advancement opportunities

Zusammenfassung

Planet Fitness - PF Baseline Fitness in Camarillo is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will train staff, manage front desk duties, and support the Club Manager in daily activities.

This full-time role emphasizes customer service, leadership, and teamwork. You will assist with member check-ins, tours, and marketing promotions, while helping maintain a clean, welcoming environment.

Qualifikationen

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Aufgaben

• Assist in staff training and development.
• Oversee member service to ensure great customer experience.
• Front desk tasks including answering calls, assisting questions, and member sign-ups.
• Assist with member check-ins, updates to member accounts, and tours for prospective members.
• Support Club Manager and team with day-to-day operations.
• Support cleanliness and appearance of the gym and promotion of marketing efforts.
• Order supplies, track inventory and generate reports.

Kenntnisse

Customer service

Communication

Leadership

Basic computer skills

Tools

POS system

Jobbeschreibung

Planet Fitness - PF Baseline Fitness in Camarillo is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will train staff, manage front desk duties, and support the Club Manager in daily activities.

This full-time role emphasizes customer service, leadership, and teamwork. You will assist with member check-ins, tours, and marketing promotions, while helping maintain a clean, welcoming environment.