Gym Team Lead: Member Experience & Front Desk

ComForCare Home Care (Raleigh, NC); Crowley (LA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Résumé du poste

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will train and support staff, handle front desk duties, and assist with member check-ins, tours and inquiries.

In this role you’ll back up the Club Manager, uphold company policies, and contribute to a welcoming gym atmosphere. Duties include coordinating marketing efforts and maintaining cleanliness and inventory as needed.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilités

• Assist in training and developing staff.
• Assist in member service oversight ensuring great customer experience.
• Front desk tasks: answer calls, take info calls, assist with member check-ins, sign-ups, cancellations, update accounts.
• Provide gym tours and welcome potential members.
• Support Club Manager and ensure policy compliance.
• Help maintain positive image and gym cleanliness.
• Assist marketing efforts and ensure staff are trained on promotions.
• Manage supplies, inventory and reporting as needed.

Connaissances

Honesty & work ethic

Customer service

Communication

Leadership

Outils

Basic computer proficiency

Description du poste

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will train and support staff, handle front desk duties, and assist with member check-ins, tours and inquiries.

In this role you’ll back up the Club Manager, uphold company policies, and contribute to a welcoming gym atmosphere. Duties include coordinating marketing efforts and maintaining cleanliness and inventory as needed.