Gym Team Lead: Elevate Member Experience & Front Desk

ComForCare Home Care (Raleigh, NC); Hesperia (CA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Free Membership for self and oneFamily

Health, dental and vision insurance

HSA

Advancement opportunities

Zusammenfassung

Planet Fitness - PF Baseline Fitness in California is seeking a Team Lead to help oversee daily gym operations and ensure an exceptional member experience. The role involves staff training, front desk support, and delivering friendly, professional service.

The Team Lead will assist with member sign-ins, tours, issue resolution, and coordination with the Club Manager to maintain a clean, welcoming facility. This position emphasizes teamwork and strong customer care.

Qualifikationen

• Experience delivering excellent customer service and front-desk operations.
• Strong communication and leadership abilities in a team setting.
• Proficient with basic computer tasks and club management software.

Aufgaben

• Assist in overseeing gym operations to ensure a positive member experience.
• Train and develop staff to uphold service standards.
• Support front desk duties including answering calls, member sign-ins, and account updates.
• Engage with potential members and provide club tours.
• Help manage member service issues and questions.
• Support Club Manager with team leadership and daily operations.

Kenntnisse

Customer service

Communication

Leadership

Basic computer proficiency

Jobbeschreibung

Planet Fitness - PF Baseline Fitness in California is seeking a Team Lead to help oversee daily gym operations and ensure an exceptional member experience. The role involves staff training, front desk support, and delivering friendly, professional service.

The Team Lead will assist with member sign-ins, tours, issue resolution, and coordination with the Club Manager to maintain a clean, welcoming facility. This position emphasizes teamwork and strong customer care.