Member Experience Specialist — Gym Front Desk

Planet Fitness - NJ/MA One World Fitness; Cinnaminson Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness club in Cinnaminson Township is looking for a Member Services Representative. This role involves creating a positive member experience by providing high-quality customer service, handling front desk activities, and maintaining cleanliness. Candidates should have a passion for fitness, excellent communication skills, and a high school diploma. Join our team to enhance the member experience in a vibrant and supportive environment.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and answer phones.
• Facilitate updates to member accounts.
• Maintain cleanliness of the club.

Skills

Customer service skills

Listening skills

Positive attitude

Problem-solving ability

Education

High School diploma/GED

Job description

A fitness club in Cinnaminson Township is looking for a Member Services Representative. This role involves creating a positive member experience by providing high-quality customer service, handling front desk activities, and maintaining cleanliness. Candidates should have a passion for fitness, excellent communication skills, and a high school diploma. Join our team to enhance the member experience in a vibrant and supportive environment.