Member Experience Specialist

Planet Fitness - NJ/MA One World Fitness; Cherry Hill Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness center in Cherry Hill Township is seeking a Member Services Representative to provide exceptional customer service to members and guests. Responsibilities include greeting, checking in members, handling front desk activities, and maintaining cleanliness. The ideal candidate should have a passion for fitness, be punctual, and possess strong customer service skills. A high school diploma is required and candidates must be at least 18 years old. This role offers a dynamic environment engaging with fitness enthusiasts.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members, prospective members and guests providing exceptional customer service.
• Handle all front desk related activities.
• Respond to member questions and concerns in a timely manner.

Skills

Exceptional customer service skills

Strong listener

Basic computer proficiency

Ability to empathize and problem solve

Education

High School diploma/GED equivalent

Job description

A fitness center in Cherry Hill Township is seeking a Member Services Representative to provide exceptional customer service to members and guests. Responsibilities include greeting, checking in members, handling front desk activities, and maintaining cleanliness. The ideal candidate should have a passion for fitness, be punctual, and possess strong customer service skills. A high school diploma is required and candidates must be at least 18 years old. This role offers a dynamic environment engaging with fitness enthusiasts.