Member Experience Specialist - Gym Front Desk

Planet Fitness - Eclipse Fitness Group; Carrollton (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

A leading fitness club in Carrollton is seeking a Member Services Representative to ensure an excellent member experience. This role requires exceptional customer service and a passion for health and fitness. Responsibilities include greeting members, handling front desk activities, and responding to inquiries. Candidates should demonstrate strong listening skills, punctuality, and reliability. A high school diploma is required. Join us to help create a positive environment for all members.

Qualifications

• Customer service background preferred.
• A passion for fitness and health is essential.
• Punctuality and reliability are a must.

Responsibilities

• Greet members and visitors, providing exceptional customer service.
• Handle front desk activities including answering phones and checking in members.
• Assist with new member sign-ups and tours.

Skills

Customer service skills

Basic computer proficiency

Strong listening abilities

Education

High School diploma/GED equivalent

Job description

A leading fitness club in Carrollton is seeking a Member Services Representative to ensure an excellent member experience. This role requires exceptional customer service and a passion for health and fitness. Responsibilities include greeting members, handling front desk activities, and responding to inquiries. Candidates should demonstrate strong listening skills, punctuality, and reliability. A high school diploma is required. Join us to help create a positive environment for all members.