Front Desk & Member Experience Specialist

Planet Fitness - NJ/MA One World Fitness; Somerdale (NJ); On-site; USD 16,531 - 20,664; Full time

Job summary

A fitness center is looking for a Member Services Representative in Somerdale, NJ, to create a positive experience for members and guests. Responsibilities include greeting members, managing front desk activities, and maintaining club cleanliness. Ideal candidates will possess customer service skills, a passion for fitness, and a reliable work ethic. The position requires a high school diploma and individuals must be at least 18 years old. This role offers a dynamic environment with friend interactions and encouraging atmosphere.

Qualifications

• Customer service background preferred.
• Upbeat and positive attitude.
• Punctuality and reliability are a must.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities, including answering phones and checking in members.
• Facilitate updates to members' accounts.

Skills

Customer service background

Exceptional customer service skills

Strong listening skills

Problem solving

Education

High School diploma/GED equivalent

Job description

A fitness center is looking for a Member Services Representative in Somerdale, NJ, to create a positive experience for members and guests. Responsibilities include greeting members, managing front desk activities, and maintaining club cleanliness. Ideal candidates will possess customer service skills, a passion for fitness, and a reliable work ethic. The position requires a high school diploma and individuals must be at least 18 years old. This role offers a dynamic environment with friend interactions and encouraging atmosphere.