Member Experience & Front Desk Specialist

DJD Fitness - Easton/Nazareth/Mt. Pocono/Bethlehem PA; Mount Pocono (PA); On-site; USD 28,000 - 35,000; Full time

Job summary

A fitness center is seeking a Member Services Representative to enhance member experiences through excellent customer service and facility cleanliness. Responsibilities include greeting members, handling front desk operations, and maintaining cleanliness throughout the center. Applicants should possess a customer service background, basic computer skills, and a passion for fitness. The role requires reliability, a positive attitude, and a high school diploma. Physical demands include standing, walking, and lifting up to 50-100 lbs. Training is provided and travel to other locations may be required.

Qualifications

• Customer service skills are essential for daily tasks.
• A passion for fitness and health will benefit the role.
• Must possess strong listening and problem-solving abilities.

Responsibilities

• Greet and assist members, prospective members, and guests.
• Handle front desk activities including answering phones.
• Clean and sanitize all areas of the facility regularly.

Skills

Customer service background

Basic computer proficiency

Upbeat and positive attitude

Exceptional customer service skills

Strong listener

Education

High School diploma/GED equivalent

Job description

A fitness center is seeking a Member Services Representative to enhance member experiences through excellent customer service and facility cleanliness. Responsibilities include greeting members, handling front desk operations, and maintaining cleanliness throughout the center. Applicants should possess a customer service background, basic computer skills, and a passion for fitness. The role requires reliability, a positive attitude, and a high school diploma. Physical demands include standing, walking, and lifting up to 50-100 lbs. Training is provided and travel to other locations may be required.