Member Experience Specialist (Front End & Training)

Sam's Club; Florida; On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, viz

401(k) and stock purchase

Life insurance

Paid time off (PTO)

Live Better U education benefit

Job summary

Sam's Club is seeking a retail associate to provide member service, operate checkout areas, and assist customers with purchases and returns. You will guide members on using self-service tech and help maintain a safe, well-organized store environment.

The role includes training responsibilities and ensuring adherence to company policies while delivering a high-quality shopping experience for members at our Florida location.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Familiarity with mobile retail applications.

Responsibilities

• Provides member service and resolves member concerns.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Guides members on self-service technologies.
• Assists with training of associates on processes and procedures.
• Ensures safety and security of assets and premises.

Skills

Retail experience

Cash register operation

Mobile retail apps

Tools

Front end equipment

Job description

Sam's Club is seeking a retail associate to provide member service, operate checkout areas, and assist customers with purchases and returns. You will guide members on using self-service tech and help maintain a safe, well-organized store environment.

The role includes training responsibilities and ensuring adherence to company policies while delivering a high-quality shopping experience for members at our Florida location.