Member Experience Specialist — Frontline Service

Sam's East, Inc.; Holland Township (NJ); On-site; USD 23,419,000 - 34,440,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club is hiring a Retail Frontend Associate to provide member service, operate checkout areas, and promote Sam's Club products and services. You will assist members with purchases, returns, and using self-service technology while maintaining a safe, welcoming shopping environment.

Responsibilities include processing payments, handling receipts, assisting with merchandise location, and supporting training for frontline associates.

Qualifications

• Retail experience including operating front end equipment.
• Familiarity with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Resolves member issues and concerns, processes purchases and exits.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Promotes Sam's Club products and services and guides self-service technology.
• Maintains a safe shopping environment and proper safety procedures.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club is hiring a Retail Frontend Associate to provide member service, operate checkout areas, and promote Sam's Club products and services. You will assist members with purchases, returns, and using self-service technology while maintaining a safe, welcoming shopping environment.

Responsibilities include processing payments, handling receipts, assisting with merchandise location, and supporting training for frontline associates.