Member Experience Specialist — Front End & Services

Sam's East, Inc.; Orlando (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Orlando, FL is seeking a team member to provide member service at the checkout, assist with purchases, and promote products and services. You will resolve member questions, guide through self-checkout, and help maintain a safe, organized store environment.

The role supports training of front-line staff, assists with payments, returns, and exchanges, and ensures adherence to safety and company policies. Competitive hourly wages and benefits are offered.

Qualifications

• Retail experience including operating front end equipment.
• Working with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases at checkout.
• Resolve member issues and concerns and promote products and services.
• Maintain a safe, clean checkout area and assist with merchandising.
• Assist members with using self-service technology and payments.
• Support training of frontline associates on processes and tools.

Skills

Member service

Cash handling

Merchandise assistance

Customer guidance

Training others

Tools

Cash register

Job description

Sam's Club in Orlando, FL is seeking a team member to provide member service at the checkout, assist with purchases, and promote products and services. You will resolve member questions, guide through self-checkout, and help maintain a safe, organized store environment.

The role supports training of front-line staff, assists with payments, returns, and exchanges, and ensures adherence to safety and company policies. Competitive hourly wages and benefits are offered.