Member Experience & Front-End Specialist

Sam's Club; Springdale (AR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition assistance

Job summary

Sam's Club is seeking team members to support members with purchases, payments, and questions at the front end. You will help customers locate merchandise, explain membership benefits, and ensure a smooth checkout experience.

The role emphasizes accuracy, adherence to safety procedures, and delivering friendly service in a fast-paced environment. Training on new programs and technology is provided to enhance daily operations.

Qualifications

• Retail experience including operating front end equipment and using mobile retail applications.

Responsibilities

• Provide member service and assist customers at checkout.
• Maintain checkout area and process purchases, returns, refunds, and exchanges according to policies.
• Promote Sam's Club products and services and assist members with self-service technology.

Skills

Retail experience

Front-end equipment

Mobile apps

Tools

POS system

Job description

Sam's Club is seeking team members to support members with purchases, payments, and questions at the front end. You will help customers locate merchandise, explain membership benefits, and ensure a smooth checkout experience.

The role emphasizes accuracy, adherence to safety procedures, and delivering friendly service in a fast-paced environment. Training on new programs and technology is provided to enhance daily operations.