Member Experience Specialist — Front Desk & Sales (Free Gym)

Planet Fitness; Grand Forks (ND); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Free Membership for self and one family member or friend

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Pet Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

HSA

Job summary

An established industry player is seeking a Customer Service Representative to create a positive member experience. In this role, you will be responsible for greeting potential members, handling front desk tasks, and addressing member service issues. You will play a vital role in ensuring a welcoming atmosphere and assisting members with their needs. The ideal candidate will possess strong customer service skills and a good work ethic, thriving in a dynamic environment. This is a fantastic opportunity to join a supportive team and contribute to a thriving community.

Qualifications

• Strong customer service skills and a good work ethic are essential.
• Basic computer proficiency is required for handling member accounts.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and assist with member check-ins and sign-ups.

Skills

Customer Service Skills

Problem Solving

Basic Computer Proficiency

Job description

An established industry player is seeking a Customer Service Representative to create a positive member experience. In this role, you will be responsible for greeting potential members, handling front desk tasks, and addressing member service issues. You will play a vital role in ensuring a welcoming atmosphere and assisting members with their needs. The ideal candidate will possess strong customer service skills and a good work ethic, thriving in a dynamic environment. This is a fantastic opportunity to join a supportive team and contribute to a thriving community.