Member Experience & Front Desk Specialist

Planet Fitness - United FP Management, LLC; Town of Colfax (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Tuition assistance

Free membership for self and one family member or friend

Job summary

A leading fitness franchise is seeking a Customer Service Representative to provide exceptional service to members and prospective members. Responsibilities include greeting guests, handling inquiries, and maintaining front desk operations. Ideal candidates will possess honesty, a good work ethic, and basic computer skills. This role offers opportunities for personal growth in a fast-paced environment that values customer satisfaction.

Qualifications

• Must display honesty and possess a good work ethic.
• Basic computer proficiency is required.
• Effective communication and problem-solving abilities are essential.

Responsibilities

• Greet potential members and provide exceptional customer service.
• Handle front desk tasks and assist in member check-ins.
• Answer phone calls politely and assist with inquiries.

Skills

Honesty and good work ethic

Basic computer proficiency

Effective communication

Problem-solving skills

Diplomacy in interactions

Job description

A leading fitness franchise is seeking a Customer Service Representative to provide exceptional service to members and prospective members. Responsibilities include greeting guests, handling inquiries, and maintaining front desk operations. Ideal candidates will possess honesty, a good work ethic, and basic computer skills. This role offers opportunities for personal growth in a fast-paced environment that values customer satisfaction.