Member Experience Specialist (Front Desk)

Planet Fitness - PF Baseline Fitness; Kearney (NE); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Free food & snacks

Free uniforms

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

A fitness organization is seeking a Customer Service Representative to enhance the member experience by providing exceptional service. Responsibilities include managing front desk operations, assisting members with their needs, and contributing to a friendly environment. Ideal candidates will exhibit strong customer service skills, basic computer knowledge, and a commitment to teamwork.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk related tasks, answering phone calls politely to assist with questions.
• Facilitate member services issues and maintain the neatness of the club.

Skills

Customer Service Skills

Listening

Problem Solving

Communication

Job description

A fitness organization is seeking a Customer Service Representative to enhance the member experience by providing exceptional service. Responsibilities include managing front desk operations, assisting members with their needs, and contributing to a friendly environment. Ideal candidates will exhibit strong customer service skills, basic computer knowledge, and a commitment to teamwork.