Member Experience Specialist - Front Desk & Sales Flexible

ComForCare Home Care (Raleigh, NC); Duluth (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to deliver a high-quality member experience at the front desk. You will greet guests, handle inquiries, process memberships, and support daily operations in a club setting.

We value honesty, strong communication, and a proactive service mindset. This role offers growth opportunities and a supportive team environment.

Qualifications

• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet and assist potential members to provide a great experience.
• Answer phone calls and assist with questions.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, and account updates.
• Coordinate member services issues with Club Manager as needed.
• Maintain cleanliness and neatness of the club.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to deliver a high-quality member experience at the front desk. You will greet guests, handle inquiries, process memberships, and support daily operations in a club setting.

We value honesty, strong communication, and a proactive service mindset. This role offers growth opportunities and a supportive team environment.