Member Experience Specialist (Front Desk & Sales)

pfcareers; Wisconsin; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative who will be responsible for new member sales and ensuring a positive experience for members and guests through superior customer service.

The successful candidate will greet potential members, handle front desk tasks, facilitate member services, and contribute to maintaining a clean environment. Strong customer service skills, a good work ethic, and basic computer skills are a must.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency required.
• Honesty and good work ethic needed.

Responsibilities

• Greet potential members, providing great customer experience.
• Answer phone calls to assist with questions or concerns.
• Facilitate member services issues and questions.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative who will be responsible for new member sales and ensuring a positive experience for members and guests through superior customer service.

The successful candidate will greet potential members, handle front desk tasks, facilitate member services, and contribute to maintaining a clean environment. Strong customer service skills, a good work ethic, and basic computer skills are a must.