Member Experience Specialist - Front Desk & Sales

Planet Fitness - PF Baseline Fitness; Roseville (MN); Presencial; USD 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Descripción de la vacante

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members, handle front desk duties, and support new member sales while creating a welcoming club experience.

You will answer phones, schedule tours, assist with sign-ups and cancellations, and help maintain a clean, friendly environment. This on-site role offers opportunities to grow with a healthy team and comprehensive member services.

Formación

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet potential members and provide a great customer experience.
• Answer phone calls and schedule tours.
• Assist with member check-ins, sign-ups, and cancellations.
• Maintain neatness and cleanliness of the club.
• Facilitate member services issues and escalate as needed.

Conocimientos

Customer service

Front desk tasks

Basic computer skills

Descripción del empleo

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet members, handle front desk duties, and support new member sales while creating a welcoming club experience.

You will answer phones, schedule tours, assist with sign-ups and cancellations, and help maintain a clean, friendly environment. This on-site role offers opportunities to grow with a healthy team and comprehensive member services.