Member Experience Specialist - Front Desk & Sales

Planet Fitness; Lakeville (MN); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness is hiring a Customer Service Representative in Lakeville, Minnesota. In this role, you will provide exceptional customer service to members and guests while handling essential front desk tasks. Key responsibilities include greeting potential members, answering inquiries, and maintaining the club's cleanliness.

Ideal candidates should possess strong customer service skills, a good work ethic, and basic computer proficiency. The position offers flexible scheduling and various benefits including health insurance and advancement opportunities.

Qualifications

• Strong customer service skills with proactive problem-solving abilities.
• Basic computer proficiency is required for handling member account information.
• Honesty and good work ethic are essential qualities for this role.

Responsibilities

• Provide a superior level of customer service to members and guests.
• Handle front desk tasks including phone calls, member check-ins, and sign-ups.
• Maintain cleanliness and organization of the club facility.

Skills

Customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

Planet Fitness - PF Baseline Fitness is hiring a Customer Service Representative in Lakeville, Minnesota. In this role, you will provide exceptional customer service to members and guests while handling essential front desk tasks. Key responsibilities include greeting potential members, answering inquiries, and maintaining the club's cleanliness.

Ideal candidates should possess strong customer service skills, a good work ethic, and basic computer proficiency. The position offers flexible scheduling and various benefits including health insurance and advancement opportunities.