Member Experience Specialist — Front Desk & Sales

Planet Fitness; Eden Prairie (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Flexible schedule

Wellness resources

Opportunity for advancement

Free Membership for self and oneFamily

Job summary

Planet Fitness - PF Baseline Fitness in Eden Prairie seeks a Customer Service Representative to deliver a superior member experience and assist with new member sales. You will greet guests, answer questions with a friendly approach, and support sign-ups, cancellations, and account updates.

The role requires strong customer service, basic computer skills, and honesty. A friendly, professional demeanor helps you succeed in a busy fitness club setting with opportunities for advancement.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist members and guests at the front desk.
• Answer phone calls and provide information or tours.
• Assist with member sign-ups, cancellations, and account updates.
• Maintain neat and welcoming club environment.

Skills

Customer service

Communication

Listening

Job description

Planet Fitness - PF Baseline Fitness in Eden Prairie seeks a Customer Service Representative to deliver a superior member experience and assist with new member sales. You will greet guests, answer questions with a friendly approach, and support sign-ups, cancellations, and account updates.

The role requires strong customer service, basic computer skills, and honesty. A friendly, professional demeanor helps you succeed in a busy fitness club setting with opportunities for advancement.