Member Experience Specialist — Front Desk & Sales

Planet Fitness; Dubuque (IA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A leading fitness club is seeking a Customer Service Representative in Dubuque, Iowa, to ensure a positive experience for members and guests. Responsibilities include handling front desk tasks, assisting with member check-ins, and managing customer service issues. The ideal candidate will possess strong customer service skills, basic computer proficiency, and an honest work ethic. This full-time or part-time position offers various benefits, including health insurance and a free membership for self and a family member or friend.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency required.
• Demonstrated honesty and good work ethic.

Responsibilities

• Greet and assist potential members to enhance their experience.
• Handle front desk tasks, including answering calls and assisting with check-ins.
• Address member service issues and maintain club cleanliness.

Skills

Customer service

Basic computer proficiency

Honesty and work ethic

Job description

A leading fitness club is seeking a Customer Service Representative in Dubuque, Iowa, to ensure a positive experience for members and guests. Responsibilities include handling front desk tasks, assisting with member check-ins, and managing customer service issues. The ideal candidate will possess strong customer service skills, basic computer proficiency, and an honest work ethic. This full-time or part-time position offers various benefits, including health insurance and a free membership for self and a family member or friend.