Overnight Member Services & Sales Associate

Planet Fitness; Dubuque (IA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Opportunity for advancement

Employee discounts

Flexible schedule

Free Membership for self and one guest

Health, Dental and Vision Insurance

Job summary

Planet Fitness in Dubuque, IA is hiring a Customer Service Representative to greet members, assist with sign-ups, tours and inquiries, and deliver a superior member experience. The role reports to the Club Manager and supports a friendly, efficient front desk environment.

Responsibilities include answering questions, handling tours, processing sign-ups and cancellations, and maintaining a clean club space. The position offers a flexible schedule with compensation ranging from $11.00 to $15.00

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: answer calls, take info calls and tours, assist in member check-ins and sign-ups and update member information.
• Facilitate member services issues and forward to the Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Communication

Problem solving

Job description

Planet Fitness in Dubuque, IA is hiring a Customer Service Representative to greet members, assist with sign-ups, tours and inquiries, and deliver a superior member experience. The role reports to the Club Manager and supports a friendly, efficient front desk environment.

Responsibilities include answering questions, handling tours, processing sign-ups and cancellations, and maintaining a clean club space. The position offers a flexible schedule with compensation ranging from $11.00 to $15.00