Front Desk & Member Experience Associate

Planet Fitness - PF Baseline Fitness; Dubuque (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

Job summary

A fitness club located in Dubuque, Iowa is seeking a Customer Service Representative. This role focuses on providing exceptional customer service to members and prospective members, handling front desk tasks, and maintaining a welcoming atmosphere. The ideal candidate will exhibit strong customer service skills and a good work ethic. The position offers various benefits, including health insurance and a free membership for themselves and a friend or family member.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency is required.
• Honesty and a good work ethic are crucial.

Responsibilities

• Greet and assist potential members.
• Handle front desk tasks and member check-ins.
• Facilitate member service issues.
• Maintain cleanliness of the club.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

A fitness club located in Dubuque, Iowa is seeking a Customer Service Representative. This role focuses on providing exceptional customer service to members and prospective members, handling front desk tasks, and maintaining a welcoming atmosphere. The ideal candidate will exhibit strong customer service skills and a good work ethic. The position offers various benefits, including health insurance and a free membership for themselves and a friend or family member.