Member Experience Specialist

Planet Fitness; West Des Moines (IA); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Free Membership for self and family

Health, Dental and Vision Insurance

Short Term Disability Insurance

HSA

Advancement Opportunities

Employee Appreciation Program

Descrizione del lavoro

Planet Fitness in West Des Moines, IA is looking for a friendly front desk associate to provide exceptional member experiences. You will greet guests, answer questions, conduct tours, assist with sign-ups and account updates, and help resolve basic member service issues.

This role emphasizes strong communication and teamwork. Part-time position with opportunities for advancement; benefits include free gym membership for you and a family member, plus health and other insurance options.

Competenze

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Mansioni

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, provide information, tours, sign-ups and account updates.
• Assist with member check-ins, cancellations and BCM amenity usage; forward issues to supervisor as needed.
• Help maintain cleanliness of the club and support daily operations.

Conoscenze

Customer service

Listening

Problem solving

Diplomacy

Communication

Descrizione del lavoro

Planet Fitness in West Des Moines, IA is looking for a friendly front desk associate to provide exceptional member experiences. You will greet guests, answer questions, conduct tours, assist with sign-ups and account updates, and help resolve basic member service issues.

This role emphasizes strong communication and teamwork. Part-time position with opportunities for advancement; benefits include free gym membership for you and a family member, plus health and other insurance options.