Member Experience & Sales Associate — Free Membership

Planet Fitness; Brooklyn Park (MN); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free Membership for self and one guest

Health, Dental and Vision Insurance

Dollars for Scholars Program

advancement opportunities

Team member support

Résumé du poste

Planet Fitness is seeking a Customer Service Representative to greet members and guests, process sign-ups, and support daily club operations. You will provide a superior level of customer service, handle member inquiries, and assist with tours while maintaining a clean, welcoming environment.

Ideal candidates have strong customer service skills, basic computer proficiency, and a commitment to honesty and reliability.

Qualifications

• Must demonstrate honesty and good work ethic.
• Solid customer service skills required.
• Basic computer proficiency to handle sign-ups and data entry.

Responsabilités

• Greet and meet potential members to create a positive experience.
• Manage front desk tasks including sign-ups, check-ins, cancellations, and BCM amenity usage.
• Answer calls politely, provide information, and schedule tours.
• Assist in member account updates and information accuracy.
• Help maintain club cleanliness and a welcoming environment.

Connaissances

Strong customer service

Basic computer proficiency

Honesty and good work ethic

Description du poste

Planet Fitness is seeking a Customer Service Representative to greet members and guests, process sign-ups, and support daily club operations. You will provide a superior level of customer service, handle member inquiries, and assist with tours while maintaining a clean, welcoming environment.

Ideal candidates have strong customer service skills, basic computer proficiency, and a commitment to honesty and reliability.