Member Experience Specialist - Club Front Desk

Baseline Fitness; Shakopee (MN); Presencial; USD 21 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Resumo da oferta

Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience. You will assist members, prospective members, and guests with inquiries and tours while maintaining a welcoming front desk presence.

Responsibilities include greeting guests, handling sign-ups and cancellations, updating member information, and ensuring a clean, inviting club atmosphere. Prioritize excellent service and teamwork in a busy fitness facility.

Qualificações

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone calls politely.
• Assist with information calls and club tours.
• Aid in member sign-ups, cancellations, and updating member accounts.
• Facilitate member services questions and escalate to supervisor as needed.
• Maintain a clean and welcoming club environment.

Conhecimentos

Customer service

Basic computer skills

Descrição da oferta de emprego

Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience. You will assist members, prospective members, and guests with inquiries and tours while maintaining a welcoming front desk presence.

Responsibilities include greeting guests, handling sign-ups and cancellations, updating member information, and ensuring a clean, inviting club atmosphere. Prioritize excellent service and teamwork in a busy fitness facility.