Member Experience Specialist

Sam's West, Inc.; Torrance (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and company-paid life insurance

Paid time off

Employee discounts

Job summary

Sam's Club in Torrance, CA is seeking a member-focused front-end associate to provide service, process purchases and promote products. You will assist members with selecting items, operate checkout and self-checkout technology, and help with payments, returns, and exchanges according to store policies.

You will also help maintain a safe shopping environment, guide members on using self-service tools, and support training for new associates while upholding Sam's Club safety and integrity

Responsibilities

• Provide member service and resolve member issues.
• Operate front-end equipment including checkout and self-service tech.
• Assist with payments, returns, refunds and exchanges according to policies.
• Maintain a safe and clean shopping environment and report unsafe conditions.

Skills

Retail front-end experience

Mobile retail apps

Job description

Sam's Club in Torrance, CA is seeking a member-focused front-end associate to provide service, process purchases and promote products. You will assist members with selecting items, operate checkout and self-checkout technology, and help with payments, returns, and exchanges according to store policies.

You will also help maintain a safe shopping environment, guide members on using self-service tools, and support training for new associates while upholding Sam's Club safety and integrity