Member Experience Specialist

Sam's Club; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off & parental leave

Live Better U education benefits

Job summary

Sam's Club is seeking a store associate to provide member service, maintain checkout areas, and assist with purchases and returns. The role includes promoting products, guiding members on self-service tech, and ensuring a safe, organized shopping environment.

Responsibilities include assisting with payments, exchanges, and following company policies while delivering friendly service to members in a busy retail setting.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Ability to work with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services; guides members on self-service technology.

Skills

Retail experience

Front-end equipment operation

Mobile retail apps usage

Tools

Cash register

Job description

Sam's Club is seeking a store associate to provide member service, maintain checkout areas, and assist with purchases and returns. The role includes promoting products, guiding members on self-service tech, and ensuring a safe, organized shopping environment.

Responsibilities include assisting with payments, exchanges, and following company policies while delivering friendly service to members in a busy retail setting.