Member Experience Specialist — Front-End & Service Leader

Sam's West, Inc.; Long Beach (CA); On-site; USD 54,443,000 - 77,366,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Paid time off

Education benefits

Job summary

Walmart’s Sam's Club in Long Beach, CA is seeking a front-line associate to provide member service, process purchases, and maintain the checkout area. You will assist with payments, returns, refunds, and exchanges, and guide members on self-service technology to locate merchandise.

You’ll promote products, help ensure safety and compliance, and participate in training as new programs roll out, while upholding company policies and protecting assets.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and related workflows.
• Resolves member issues and concerns; assists with returns, refunds, and exchanges.
• Guides members on self-service technology and product locations.
• Promotes Sam's Club products and services and maintains a safe shopping environment.

Skills

Retail experience

Front end equipment operation

Mobile retail applications

Tools

Mobile apps

Job description

Walmart’s Sam's Club in Long Beach, CA is seeking a front-line associate to provide member service, process purchases, and maintain the checkout area. You will assist with payments, returns, refunds, and exchanges, and guide members on self-service technology to locate merchandise.

You’ll promote products, help ensure safety and compliance, and participate in training as new programs roll out, while upholding company policies and protecting assets.