Member Experience & Tech Support Specialist

Sam's West, Inc.; Fountain Valley (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition assistance

Job summary

Sam's West, Inc. in Fountain Valley, CA is seeking a Retail Member Frontline associate to deliver outstanding member service, process purchases, and maintain the checkout area while promoting Sam's Club products and services. You will guide members on self-service technology and assist with payments, returns, and exchanges in a fast-paced environment.

The role emphasizes safety, policy compliance, and providing helpful, friendly service to members throughout shifts.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services to members.
• Assists members with purchasing decisions and locating merchandise.
• Guides members on self-service technology and ensures a safe shopping environment.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Tools

POS systems

Mobile apps

Job description

Sam's West, Inc. in Fountain Valley, CA is seeking a Retail Member Frontline associate to deliver outstanding member service, process purchases, and maintain the checkout area while promoting Sam's Club products and services. You will guide members on self-service technology and assist with payments, returns, and exchanges in a fast-paced environment.

The role emphasizes safety, policy compliance, and providing helpful, friendly service to members throughout shifts.