Member Experience & Services Specialist

Sam's West, Inc.; El Paso (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Job summary

Sam's Club is seeking an Associate to deliver excellent member service, assist customers with purchases, and promote club products and services. You will operate front-end equipment, process transactions, and help resolve member questions while maintaining a safe, clean checkout area.

The role emphasizes teamwork, a positive member experience, and adherence to store policies. Join a dynamic team dedicated to helping members save money and live better.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Proficiency with mobile retail applications.

Responsibilities

• Provides member service and helps customers with purchases.
• Promotes Sam's Club products and services to members.
• Processes member purchases and assists with returns and exchanges according to policies.
• Maintains checkout area and ensures safety and security of the store.

Skills

Customer service

Cashier experience

Front end equipment

Tools

Mobile retail apps

Job description

Sam's Club is seeking an Associate to deliver excellent member service, assist customers with purchases, and promote club products and services. You will operate front-end equipment, process transactions, and help resolve member questions while maintaining a safe, clean checkout area.

The role emphasizes teamwork, a positive member experience, and adherence to store policies. Join a dynamic team dedicated to helping members save money and live better.