Member Experience Specialist: Checkout & Tech Support

Sam's West, Inc.; Corona (CA); On-site; USD 54,443,000 - 77,366,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education

Job summary

Sam's Club in Corona, CA is hiring for a front-end associate to provide member service, operate checkout areas, and support customers with purchases and returns. You will help members locate merchandise, promote products, and assist with self-service technology while following safety and store policies.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced retail environment. Benefits and competitive hourly pay are offered for eligible associates.

Qualifications

• Retail experience preferred.
• Strong customer service orientation.
• Able to operate front-end equipment and support mobile retail apps.

Responsibilities

• Provide member service at the register and throughout the store.
• Maintain the checkout area and assist with payments, returns, refunds, and exchanges.
• Assist members with purchasing decisions and locating merchandise.
• Promote Sam's Club products and services and guide use of self-service technology.
• Ensure safety and security, follow policies, and report unsafe conditions.

Skills

Retail experience

Customer service

Tools

Front-end equipment

Mobile retail apps

Job description

Sam's Club in Corona, CA is hiring for a front-end associate to provide member service, operate checkout areas, and support customers with purchases and returns. You will help members locate merchandise, promote products, and assist with self-service technology while following safety and store policies.

The role emphasizes customer service, product knowledge, and teamwork in a fast-paced retail environment. Benefits and competitive hourly pay are offered for eligible associates.