Member Experience Specialist

Sam's Club; Riverside (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education programs

Job summary

Sam's Club in Riverside, CA is seeking a front-end associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, and exchanges while following store policies and safety standards.

You will guide members on self-service technology and help locate merchandise with a friendly, efficient approach. Candidates should have retail experience, comfort with mobile apps, and a team-first attitude.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail apps is preferred.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Guides members on self-service technology and product availability.
• Maintains safety standards and conducts safety sweeps.
• Ensures area of responsibility is organized and merchandise is properly zoned.

Skills

Retail experience

Front-end cash

Mobile apps

Job description

Sam's Club in Riverside, CA is seeking a front-end associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, and exchanges while following store policies and safety standards.

You will guide members on self-service technology and help locate merchandise with a friendly, efficient approach. Candidates should have retail experience, comfort with mobile apps, and a team-first attitude.