Member Experience Specialist

Crunch Fitness - Undefeated Tribe; Moore (OK); Presencial; USD 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO

Subsidized health insurance (health, d

Basic Life and AD&D

HSA

Short-term disability

Free gym membership

Resumo da oferta

Crunch Fitness - Undefeated Tribe in Moore, OK is seeking a friendly Member Services Representative to serve as the welcoming face of the club. You’ll assist with membership sales, check-ins, and program promotions while delivering outstanding customer service and maintaining clean, organized spaces.

This role emphasizes fast, helpful interactions, daily front desk operations, and collaboration with staff to support events and member programs.

Qualificações

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
• Strong customer service orientation
• CPR/AED certification required (can be obtained within 30 days of hire)

Responsabilidades

• Greets members and guests with enthusiasm and delivers friendly front desk service.
• Assists with membership sales, check-ins, and program promotions.
• Maintains accurate records and processes according to procedures.
• Manages phone calls professionally and directs inquiries appropriately.
• Keeps the desk and lobby clean, organized, and ready for daily operations.
• Supports events and member-focused initiatives as needed.

Conhecimentos

Customer service

Communication

CPR/AED

Sales support

Formação académica

HS Diploma

Descrição da oferta de emprego

Crunch Fitness - Undefeated Tribe in Moore, OK is seeking a friendly Member Services Representative to serve as the welcoming face of the club. You’ll assist with membership sales, check-ins, and program promotions while delivering outstanding customer service and maintaining clean, organized spaces.

This role emphasizes fast, helpful interactions, daily front desk operations, and collaboration with staff to support events and member programs.