Member Services & Guest Experience Specialist

Crunch Fitness - Undefeated Tribe; Midwest City (OK); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free gym membership

Competitive pay

Résumé du poste

Crunch Fitness - Undefeated Tribe in Midwest City, OK is seeking a friendly Member Services Representative to greet members, manage check-ins, and support sales. You will promote memberships, run front desk operations, assist with tanning and group fitness promotions, and maintain a clean, welcoming club.

Join a growth-focused team with competitive pay and a free Crunch Fitness membership. Be the face of the club and help deliver an outstanding member experience every day.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Ability to communicate effectively in reading and writing.

Responsabilités

• Greet all members and guests with enthusiasm and engage as part of the Crunch SLA.
• Assist with membership, retail and tanning product sales.
• Promote membership privileges including tanning, group fitness, and childcare.
• Open and close desk operations, check-ins, phones, and guest services.
• Maintain a clean, organized front desk and lobby area.
• Support events and promotions and escalate issues when needed.

Connaissances

Customer service

Sales skills

Communication

Front desk operations

Outils

POS system

Description du poste

Crunch Fitness - Undefeated Tribe in Midwest City, OK is seeking a friendly Member Services Representative to greet members, manage check-ins, and support sales. You will promote memberships, run front desk operations, assist with tanning and group fitness promotions, and maintain a clean, welcoming club.

Join a growth-focused team with competitive pay and a free Crunch Fitness membership. Be the face of the club and help deliver an outstanding member experience every day.