Member Services Specialist — Front Desk & Member Experience

Hunter Super Techs - TurnPoint; Tulsa (OK); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Subsidized health insurance

Basic Life Insurance

Short-term disability

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Tulsa seeks a Member Services Representative to deliver exceptional customer service at the club front desk. You will assist with membership sales, handle check-ins, and promote fitness programs, tanning, and related services.

The role emphasizes delivering a welcoming environment, meeting service standards, and supporting new member enrollment while maintaining a clean, grand-opening ready facility every day.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service orientation and interpersonal skills.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greet members and guests with enthusiasm and provide friendly front desk support.
• Assist with membership, retail and tanning product sales and promotions.
• Check in members, answer phones, and maintain lobby and desk organization.
• Promote programs like group fitness and childcare, and support events.

Skills

Customer service

Effective communication

Reading & writing skills

CPR/AED certification

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Tulsa seeks a Member Services Representative to deliver exceptional customer service at the club front desk. You will assist with membership sales, handle check-ins, and promote fitness programs, tanning, and related services.

The role emphasizes delivering a welcoming environment, meeting service standards, and supporting new member enrollment while maintaining a clean, grand-opening ready facility every day.