Member Experience Specialist

Crunch Fitness; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Fitness Ventures LLC operates Crunch Fitness in Copperfield and is seeking a Part-Time Member Services Representative. The MSR greets members, handles check-ins, answers inquiries, and promotes services while maintaining a friendly, inclusive atmosphere.

You will assist with events, manage front-desk requests, and support management as needed. Requirements include a high school diploma or GED, CPR certification is not listed here but the role emphasizes guest service, safety, and a professional

Qualifications

• Greet and assist members with a friendly, professional demeanor.
• Check in members and guests per procedures.
• Handle phone inquiries courteously and efficiently.
• Sell retail products and process payments.
• Maintain a clean, welcoming club environment.
• Assist with member requests and escalate to management.
• Follow all club policies and safety guidelines.

Responsibilities

• Greet members and guests with a smile and warm farewell.
• Check in all members and guests at arrival.
• Communicate events and services to members.
• Maintain a tidy, organized work area and front desk.

Skills

Customer service

Verbal communication

Retail sales

Cash handling

Team player

Education

High school diploma or GED

Job description

Fitness Ventures LLC operates Crunch Fitness in Copperfield and is seeking a Part-Time Member Services Representative. The MSR greets members, handles check-ins, answers inquiries, and promotes services while maintaining a friendly, inclusive atmosphere.

You will assist with events, manage front-desk requests, and support management as needed. Requirements include a high school diploma or GED, CPR certification is not listed here but the role emphasizes guest service, safety, and a professional