Guest & Member Experience Specialist

Crunch Fitness; Long Beach (CA); Sur place; USD 33 000 - 50 000; Temps partiel

Résumé du poste

Fitness Ventures LLC is seeking a Part-Time Member Services Representative for a CRUNCH Fitness location in Long Beach. The MSR will be the first and last point of contact, welcoming members, checking them in, answering inquiries, and promoting events and services.

The role requires CPR certification, experience with children, and compliance with local regulations. The position includes assisting in projects, maintaining a clean workspace, and ensuring a friendly, no-judgments atmosphere

Qualifications

• Experience working with children.
• Valid Child/Infant CPR Certification.
• Certifications as local/state laws require.

Responsabilités

• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere that makes members feel welcome.
• Sell retail products and facilitate payment for services.
• Know club facilities, services, and schedules.

Connaissances

Customer service

Communication

Retail sales

Professionalism

Formation

High school diploma or equivalent

Description du poste

Fitness Ventures LLC is seeking a Part-Time Member Services Representative for a CRUNCH Fitness location in Long Beach. The MSR will be the first and last point of contact, welcoming members, checking them in, answering inquiries, and promoting events and services.

The role requires CPR certification, experience with children, and compliance with local regulations. The position includes assisting in projects, maintaining a clean workspace, and ensuring a friendly, no-judgments atmosphere