Member Experience Specialist

Crunch Fitness; Los Angeles (CA); On-site; USD 33,000 - 50,000; Part time

Job summary

Crunch Fitness is hiring a Member Services Representative in Chatsworth. The MSR will be the front-facing contact, greet members, check them in, answer calls, and relay messages per club procedures.

The role includes selling retail items and processing payments, while maintaining a welcoming, clean environment. Applicants must have a high school diploma or equivalent, and hold CPR certification for children/infants, plus any state-required certifications.

Qualifications

• CPR certification (Child/Infant) required.
• Experience working with children preferred.
• Certifications as local/state laws require.

Responsibilities

• Greet all members and guests with a smile and exit warmly.
• Check in members and guests per procedures.
• Answer phones in courteous, helpful, professional manner.
• Sell retail products to members and guests.
• Process payments for member services per procedures.
• Maintain a clean, organized work area and assist with club projects.

Skills

CPR Certification

Experience with children

Certifications required by law

Education

High School Diploma or GED

Job description

Crunch Fitness is hiring a Member Services Representative in Chatsworth. The MSR will be the front-facing contact, greet members, check them in, answer calls, and relay messages per club procedures.

The role includes selling retail items and processing payments, while maintaining a welcoming, clean environment. Applicants must have a high school diploma or equivalent, and hold CPR certification for children/infants, plus any state-required certifications.