Member Experience Specialist

Sam's Club; Honolulu (HI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education

Job summary

Sam's Club in Honolulu, HI is hiring a Member Frontline Services associate. You will provide member service, process purchases, assist with returns, and help members use self-service technology, while promoting club products and services.

This role emphasizes safety, accuracy, and teamwork, with duties including maintaining the checkout area, assisting with payments, and supporting training of new associates. The position offers competitive pay and benefits.

Qualifications

• Retail front-end experience with cash registers
• Experience with mobile retail apps
• Ability to follow front-end procedures and policies

Responsibilities

• Provide member service and assist with purchases
• Maintain the checkout area and process payments, returns, and exchanges
• Assist with self-service technology guidance
• Promote Sam's Club products and services
• Ensure safety and security and conduct safety sweeps

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Sam's Club in Honolulu, HI is hiring a Member Frontline Services associate. You will provide member service, process purchases, assist with returns, and help members use self-service technology, while promoting club products and services.

This role emphasizes safety, accuracy, and teamwork, with duties including maintaining the checkout area, assisting with payments, and supporting training of new associates. The position offers competitive pay and benefits.