Member Experience & Front-End Specialist

Sam's Club; Houston (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, and

Vision and dental coverage

401(k) and stock purchase plan

Company-paid life insurance

Paid time off (PTO) and family leave

Disability benefits

Employee discounts

Military Leave Pay

Job summary

Sam's Club in Houston, TX is seeking an associate to support members at checkout, assist with purchases, and promote products and services. You will also guide members on self-service technology and resolve questions while maintaining a safe, organized environment.

The role emphasizes customer service, operation of front-end equipment, and teamwork within a dynamic retail setting at Sam's Club in Houston.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications is a plus.
• Strong customer service and communication skills.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Promotes Sam’s Club products and services and assists with self-service technology.

Skills

Retail experience

Front-end equipment

Mobile apps experience

Tools

POS system

Job description

Sam's Club in Houston, TX is seeking an associate to support members at checkout, assist with purchases, and promote products and services. You will also guide members on self-service technology and resolve questions while maintaining a safe, organized environment.

The role emphasizes customer service, operation of front-end equipment, and teamwork within a dynamic retail setting at Sam's Club in Houston.