Member Experience Specialist

Socket.dev; Houston (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Houston is seeking a front-end associate to provide member service, maintain the checkout area, and help with payments, returns, and exchanges. You will guide members on self-service technology and assist in purchasing decisions while promoting Sam's Club products and services.

Safety, security, and policy compliance are essential. The role involves maintaining entrance/exit areas, assisting with merchandising, and delivering friendly service to ensure a safe shopping environment.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases and payments.
• Maintain the checkout area and process returns, refunds, and exchanges per policy.
• Assist members with self-service technology and product decisions.
• Promote Sam's Club products and services to members.
• Ensure safety and security procedures are followed in all areas.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Sam's Club in Houston is seeking a front-end associate to provide member service, maintain the checkout area, and help with payments, returns, and exchanges. You will guide members on self-service technology and assist in purchasing decisions while promoting Sam's Club products and services.

Safety, security, and policy compliance are essential. The role involves maintaining entrance/exit areas, assisting with merchandising, and delivering friendly service to ensure a safe shopping environment.