Member Experience Specialist

Sam's Club; Pearl City (HI); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits

401(k) & stock plan

Paid time off

Discounts & perks

Job summary

Sam's Club in Pearl City, HI is seeking a front-end associate to provide member service, operate checkout areas, and assist with purchases and returns. You will guide members on self-service technology, maintain merchandise flow, and help ensure a safe shopping environment.

The role includes training new associates on processes and tools, promoting Sam's Club products, and upholding company policies. Benefits highlight health, retirement, and time-off options for eligible associates.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Assists with returns, refunds, and exchanges according to policy.
• Guides members on self-service technology.
• Ensures safety standards and reports unsafe situations to management.
• Teaches new technology and tools to members and staff.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Pearl City, HI is seeking a front-end associate to provide member service, operate checkout areas, and assist with purchases and returns. You will guide members on self-service technology, maintain merchandise flow, and help ensure a safe shopping environment.

The role includes training new associates on processes and tools, promoting Sam's Club products, and upholding company policies. Benefits highlight health, retirement, and time-off options for eligible associates.