Member Experience & Frontline Services Specialist

Sam's Club; Fullerton (CA); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits

401(k) & stock plan

Paid time off

Disability & benefits

Employee discounts

Job summary

Sam's Club in Fullerton, CA is hiring for a Member Frontline Services associate. You will provide member service, assist with purchases, and maintain the checkout area while promoting Sam's Club products and services.

Responsibilities include resolving member concerns, processing payments, and supporting self-service technology. You will assist with returns and exchanges, follow safety guidelines, and help maintain a safe, welcoming shopping environment.

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology.
• Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures.
• Follows company safety standards, procedures, and guidelines, including safety sweeps.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Fullerton, CA is hiring for a Member Frontline Services associate. You will provide member service, assist with purchases, and maintain the checkout area while promoting Sam's Club products and services.

Responsibilities include resolving member concerns, processing payments, and supporting self-service technology. You will assist with returns and exchanges, follow safety guidelines, and help maintain a safe, welcoming shopping environment.