Member Experience Specialist

Planet Fitness - PA/NJ; Flemington (NJ); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

A leading fitness center is seeking a Member Services Representative to enhance the member experience through exceptional customer service. Responsibilities include greeting members, answering questions, and maintaining a clean environment. Candidates should possess strong customer service skills and a passion for fitness. The ideal individual will be upbeat, reliable, and able to problem-solve effectively.

Qualifications

• Customer service background preferred.
• Exceptional customer service skills required.
• Must be 18 years of age or older.

Responsabilités

• Greet members and provide exceptional customer service.
• Handle front desk activities and assist callers.
• Respond to member questions and concerns promptly.

Connaissances

Customer service skills

Basic computer proficiency

Listening

Problem solving

Positive attitude

Formation

High School diploma/GED equivalent

Description du poste

A leading fitness center is seeking a Member Services Representative to enhance the member experience through exceptional customer service. Responsibilities include greeting members, answering questions, and maintaining a clean environment. Candidates should possess strong customer service skills and a passion for fitness. The ideal individual will be upbeat, reliable, and able to problem-solve effectively.