Member Experience Specialist - Flexible Schedule & Growth

Planet Fitness - Lev Management; Camden (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Paid time off

Weekly pay with bonuses

Employee discounts

Job summary

A fitness service provider seeks a Member Services Representative to enhance the member experience through exceptional customer service. Responsibilities include greeting members, resolving concerns, handling membership tasks, and promoting a supportive environment. Ideal candidates are customer-focused, reliable, and passionate about fitness. This role offers advancement opportunities and a rewarding work environment.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.

Responsibilities

• Greet members/guests and assist with questions.
• Promote Judgement Free Zone® and support members.
• Resolve member concerns and conduct membership functions.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Positive attitude

Punctuality

Exceptional customer service skills

Strong listening skills

Job description

A fitness service provider seeks a Member Services Representative to enhance the member experience through exceptional customer service. Responsibilities include greeting members, resolving concerns, handling membership tasks, and promoting a supportive environment. Ideal candidates are customer-focused, reliable, and passionate about fitness. This role offers advancement opportunities and a rewarding work environment.