Member Experience Specialist

Sam's Club; Asheville (NC); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Parental leave

Job summary

Sam's Club is seeking team members to provide exceptional member service at the Asheville, NC location. You will handle checkout duties, process purchases, and assist members with returns and exchanges while promoting products and services.

The role emphasizes maintaining a safe, well-organized shopping area and guiding members with self-service technology. Training on new programs and policies is included, with a focus on teamwork and integrity.

Qualifications

• Retail experience including operating front end equipment and mobile retail apps.

Responsibilities

• Provides member service and assists with purchases and returns.
• Maintains checkout area and resolves member issues and concerns.
• Promotes Sam's Club products and services and guides members on self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club is seeking team members to provide exceptional member service at the Asheville, NC location. You will handle checkout duties, process purchases, and assist members with returns and exchanges while promoting products and services.

The role emphasizes maintaining a safe, well-organized shopping area and guiding members with self-service technology. Training on new programs and policies is included, with a focus on teamwork and integrity.