Member Experience Specialist

Sam's Club; Greenville (SC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Greenville, SC is seeking a front-end associate to provide member service, maintain the checkout area, and process purchases. You will help members with payments, returns, exchanges, and product information while promoting Sam's Club products and services.

Responsibilities include assisting with self-checkout guidance, keeping the front-end area organized, and ensuring a safe, friendly shopping environment for members and colleagues.

Qualifications

• Retail experience including operating front end equipment (cash registers).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve concerns at the front end.
• Maintain the checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Guide members on self-service technology and safety procedures.

Skills

Retail experience

Front end equipment operation

Mobile retail apps experience

Tools

Cash register hardware

Mobile apps

Job description

Sam's Club in Greenville, SC is seeking a front-end associate to provide member service, maintain the checkout area, and process purchases. You will help members with payments, returns, exchanges, and product information while promoting Sam's Club products and services.

Responsibilities include assisting with self-checkout guidance, keeping the front-end area organized, and ensuring a safe, friendly shopping environment for members and colleagues.