Member Experience Specialist

Sam's East, Inc.; Winston-Salem (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off

Job summary

Sam's Club in Winston-Salem, NC seeks an associate to deliver member service at the front end, operate checkout lanes, and process purchases. You will promote products, assist with payments and returns, and guide members using self-service tech while following safety and security procedures.

The role includes zone maintenance and merchandising, with emphasis on customer satisfaction and asset protection. Earned wages reflect an hourly range with benefits; be prepared to participate in team

Qualifications

• Minimum qualifications outlined for this position.
• Preferred qualifications for this position.

Responsibilities

• Provide member service and resolve issues.
• Maintain checkout area and process purchases.
• Promote Sam's Club products and services.
• Assist with payments, returns, and exchanges.
• Guide members on self-service technology.
• Adhere to safety standards and security practices.
• Assist with training and rollout of new programs.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Winston-Salem, NC seeks an associate to deliver member service at the front end, operate checkout lanes, and process purchases. You will promote products, assist with payments and returns, and guide members using self-service tech while following safety and security procedures.

The role includes zone maintenance and merchandising, with emphasis on customer satisfaction and asset protection. Earned wages reflect an hourly range with benefits; be prepared to participate in team